To all of our competitors, families and spectators who came out to compete at NAGA Philadelphia, we express our sincere apologies for what occurred at this event. NAGA completely understands the time, commitment and resources that competitors and families invest to compete in our events. It is the goal of NAGA to ensure that those in attendance have a positive and fun-filled experience, this was not the case in Philadelphia.
NAGA runs events in the Philadelphia area twice a year. On average, NAGA Philadelphia attracts approximately 600 competitors. This attendance has been consistent over the past few years. This past weekend's event attracted over 1,000 competitors. This was obviously beyond the capacity of the venue. We understand what occurred and wanted to ensure to you that corrections and assurances will be made so that this will not happen again in the future.
FREE BOARD SHORTS/RASH GUARD:
In an effort to regain your confidence and trust, NAGA is offering all NAGA Philadelphia competitors a free pair of board shorts or a rash guard. You can pick up your free item at the next event you compete in. Visit our merchandise booth and tell the NAGA staff member you competed in Philadelphia. They will verify this from the roster of competitors and then give you your free item.
Those who did not get to compete and did not get a refund at the event, we will issue you a credit towards a future event. This credit is good towards any 2016 NAGA event. If you would like to receive a credit, please email email@example.com your name, the name of the competitor (if different), and your phone number. If you know the event you would like to use the credit towards, please include that information. If you are not sure yet which event you want to use the credit, the email reply you receive will give you instructions on how to redeem the credit. A full list of upcoming events is available on our website www.nagafighter.com. Some upcoming local events:
April 23 & 24, 2016 NAGA World Grappling Championship (Morristown, NJ)
August 6 & 7, 2016 NAGA Battle at the Beach (Wildwood, NJ)
October 7 & 8, 2016 NAGA Pennsylvania (Philadelphia, PA)
For anyone who pre-registered or registered at the event and did not compete, NAGA is offering a full refund. We understand that the NAGA Philadelphia event may have left you feeling that you no longer want to compete in NAGA events at this time. If you would like to receive a refund, please email firstname.lastname@example.org your name, the name of the competitor (if different), your phone number, and your mailing address. If you pre-registered online, please provide the last four digits of the credit card that was used. If you registered at the door, we will need to know if you paid cash or credit. If credit, please include the last four digits of the credit card that was used. Once the information has been verified, we will issue the refund immediately.
We hope that you will give NAGA another chance to regain your trust in our organization and our events. Later this year we will be launching a new digital bracketing system that will add a new dimension to our events. Through texting and the mobile app, your tournament experience will be elevated. This system along with a revised venue selection criteria will help to avoid situations like this in the future.
Results are now posted. Photos are posted